Raphaela Frare

Operations and Administrative Support Specialist

DUBLIN, IE.

About

Highly adaptable and organized Operations and Administrative Support Specialist with diverse experience in warehouse operations, education, and administrative support. Proven ability to quickly master new processes, maintain operational efficiency, and build strong professional relationships. Recently gained valuable experience as a temporary cover receptionist for multiple offices in Dublin, demonstrating strong administrative and client-facing capabilities within the Irish market.

Work

DSV

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Warehouse Operative

DUBLIN, Ireland, Ireland

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Summary

Proactively manages warehouse operations for DSV, ensuring safety, efficiency, and adherence to quality standards while consistently meeting productivity targets.

Highlights

Championed a safety-first culture by strictly adhering to all health and safety protocols and Good Manufacturing Practices (GMPs), ensuring a secure and compliant work environment.

Operated power pallet truck proficiently and independently, enhancing material handling efficiency and operational flow.

Ensured operational excellence by meticulously following Standard Operating Procedures (SOPs) and work instructions, maintaining product integrity and process accuracy.

Consistently met or exceeded productivity targets, maintaining output levels aligned with team standards and contributing to overall operational efficiency.

Managed workflow by proactively monitoring internal systems, assigning tasks, and facilitating seamless communication across teams to resolve issues and ensure process accuracy.

DATASCAN

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General Operative

DUBLIN, Ireland, Ireland

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Summary

Managed high-volume publication and merchandise returns, maintaining an organized workspace and ensuring adherence to safety protocols during processing and sorting.

Highlights

Streamlined the returns process by accurately scanning and sorting high volumes of publications and merchandise, improving efficiency in inventory management.

Maintained a clean and organized work area, optimizing merchandise processing and contributing to a safer, more efficient operational environment.

Performed physical handling of products, demonstrating stamina and adherence to safety protocols during stocking and sorting activities.

Various Companies (via Broadline Recruiters)

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Temporary Cover Receptionist

DUBLIN, Ireland, Ireland

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Summary

Provided essential front-desk and administrative support across multiple offices in Dublin, ensuring seamless operations and positive client experiences.

Highlights

Managed reception duties, including greeting visitors, answering multi-line phones, and directing inquiries for 3 different offices.

Coordinated schedules, managed incoming/outgoing mail, and maintained organized office environments to support daily business functions.

Demonstrated strong adaptability and quick learning in diverse corporate settings, rapidly integrating into new team structures and protocols.

Utilized effective communication skills to liaise with clients and internal staff, enhancing overall operational flow and client satisfaction.

JUMPER

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English Teacher

LONDRINA, Brazil, Brazil

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Summary

Delivered engaging English lessons to teenagers and young adults, fostering a positive learning environment and assessing student progress through curriculum utilization.

Highlights

Delivered English lessons to diverse groups of teenagers and young adults, effectively utilizing institutional curriculum to achieve learning objectives.

Assessed student progress through comprehensive grading and evaluation, providing constructive feedback to support academic development.

Fostered a positive and engaging learning environment, encouraging active student participation and development through tailored pedagogical approaches.

Attended regular pedagogical meetings, collaborating with colleagues to align teaching strategies and enhance curriculum delivery.

INFLUX

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English Teacher

LONDRINA, Brazil, Brazil

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Summary

Instructed teenage and adult students in English language skills, managed academic progress, and communicated effectively with students and parents.

Highlights

Instructed teenage and adult students in English language skills, leveraging provided academic materials to enhance linguistic proficiency.

Managed pedagogical duties, including tracking student attendance and homework submissions via the school's management system, ensuring accurate record-keeping.

Communicated proactively with students and parents to address attendance and academic concerns, fostering a collaborative support system.

Graded examinations and provided detailed student feedback, contributing to individualized learning plans and academic improvement.

IPAC

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Front Office Secretary

LONDRINA, Brazil, Brazil

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Summary

Managed comprehensive front desk operations, including client scheduling, information dissemination, facility maintenance, and stock control, ensuring smooth daily clinic functions.

Highlights

Scheduled and confirmed client appointments effectively, optimizing clinic workflow and ensuring high client satisfaction with efficient service.

Managed front desk operations, providing detailed information on clinic services, psychologist staff, and addressing diverse client queries.

Handled inbound calls and messages, coordinating client communication to ensure timely responses and seamless information exchange.

Performed essential facility maintenance tasks, ensuring a clean and functional environment for clients and staff.

Managed stock control of supplies, optimizing inventory levels and ensuring continuous availability of necessary materials for clinic operations.

Volunteer

Volunteer

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Caritas

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Provided critical support to migrants, assisting with legal information, resource distribution, and psychosocial services in a multidisciplinary team setting.

Highlights

Provided essential support to migrants, assisting with legal and documentary information to facilitate integration and access to rights.

Assisted in the efficient distribution of donated goods, including food, clothing, and furniture, directly impacting community welfare.

Collaborated effectively with a multidisciplinary team of psychologists and social workers to offer comprehensive psychosocial support.

Participated in monthly meetings and support groups, actively contributing to discussions and addressing community needs.

Education

Pontifícia Universidade Católica do Paraná - PUC PR

Londrina, Brazil, Brazil
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BATCHELOR Psychology

Unifil

Londrina, Brazil, Brazil
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Aesthetic and Cosmetology

Languages

PORTUGUESE

ENGLISH

Certificates

MANUAL HANDLING

Integral Safety Solutions

Skills

Software & Tools

Microsoft Word, Google Drive, Canva, Microsoft PowerPoint, Microsoft Office, Google Docs, Facebook, Instagram, Gmail, WhatsApp.

Core Competencies

Communication, Information Provision, Verbal Communication, Written Communication, Active Listening, Internet Usage, Creativity, Reliability, Responsibility.